Are the service operator required to be online 24hrs?
No need, the system will show when the customer service ops are offline. The customers can leave a message and the ops will respond accordingly when they are online.
What is Echos Chat？
It is an online customer service system that can be easily used by any businesses without complicated settings.
Does it require extra service operators to run Echos Chat ?
No need. You can download the app version of ECHOS CHAT. After logging on to the app, customers can easily contact you regardless where you are in the world.
What do I do if I encounter any problems with my Echos Chat account?
Contact Echos Chat team and we will do our best to resolve your problems in 24hrs。